A cross-trainer receiving information about the administrative investigation process.
Overview
The Office of Professional Standards (OPS) provides oversight for the agency’s complaint and disciplinary procedures. OPS is supported by the Internal Affairs (IA) Section, which investigates all allegations of serious misconduct and/or performance allegations involving WSP employees. OPS ensures investigations are timely, complete, and standardized discipline is imposed. OPS works collaboratively with districts and divisions to provide accurate and timely counsel when allegations are identified, guidance throughout the administrative process, and follow-up to prevent future occurrences. In addition to agency internal investigations, other local, county, or state agencies can contract with OPS on a case-by-case basis for IA to conduct administrative investigations.
Key Measurements and Statistics
Successes of 2019
In 2019, members of OPS cross-trained with Internal Affairs units for the Arizona Department of Public Safety, the California Highway Patrol, and the Colorado State Patrol to help identify best practices regarding administrative investigations. OPS provided cross-training to 28 supervisors from across the agency. This included 14 commissioned supervisors and 14 civil service supervisors.
The OPS also provided training to a Trooper Basic Training Class, two Supervisor Basic Training Classes, and two Commercial Vehicle Enforcement Officer Basic Training Classes in 2019.