The Criminal History Records Section Record Improvement Unit identifies training needs, develops and administers training programs throughout the State to Washington State Patrol (WSP) employees, Criminal Justice Training Center (CJTC) attendees, local law enforcement and criminal justice agencies and other state agencies that require background checks and/or provide fingerprinting services.
The following documents are available to view, print, and download.
Manuals & Brochures:
• Washington State Criminal History Overview
Online (Teams)
January 8th, 2026
12:00pm – 1:00pm
To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview
Online (Teams)
January 8th, 2026
1:30pm – 4:30pm
To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview
Online (Teams)
January 14th, 2026
8:00am – 9:00am
To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview
Online (Teams)
January 14th, 2026
9:30am – 12:30pm
To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview
Online (Teams)
February 10th, 2026
12:00pm – 1:00pm
To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview
Online (Teams)
February 10th, 2026
1:30pm – 4:30pm
To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview
Online (Teams)
February 24th, 2026
8:00am – 9:00am
To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview
Online (Teams)
February 24th, 2026
9:30am – 12:30pm
To register, please email RecordsImprovement@wsp.wa.gov
To request a Criminal History Record and RAPsheet Overview training, please email RecordsImprovement@wsp.wa.gov. Thank you!
After you have registered for a RAPsheet Training download the files below to accompany the training. These documents are to be used in conjunction with the training not as standalone reference documents.
Biometrics4ALL, Inc.
Website: www.biometrics4all.com
Sales Contact: WA Sales Associate
Email: Sales@biometrics4all.com
Phone: (714) 568-9888 Option 3
Fax: (866) 888-8768
Business Address:
Biometrics4All, Inc.
220 Commerce, Suite 150
Irvine CA 92602
Customer Support: (714) 568-9888 Option 2
Customer Support Email: support@biometrics4all.com
DataWorks Plus
Website: www.dataworksplus.com
Western Regional Manager: Todd Pastorini
Email: tpastorini@dataworksplus.com
Toll Free: (866) 632-2780
Main Office: (864) 672-2780
Mobile: (925) 240-9010
Fax: (864) 672-2787
Business Address:
DataWorks Plus
728 North Pleasantburg Drive
Greenville SC 29607
Customer Support: (866) 632-2780 Extension 3
Customer Support Email: support@dataworksplus.com
Fulcrum Biometrics, Inc.
Website: www.fulcrumbiometrics.com
Applicant Sales: Kathleen Erickson
Law Enforcement Sales: Anthony Gonzales
Email: sales@fulcrumbiometrics.com
Phone Number: (210) 257-5615
Fax: (210) 257-5769
Business Address:
Fulcrum Biometrics, Inc.
16108 University Oak
San Antonio, TX 78249
Customer Support: (210) 257-5615, option 3 or (800) 430-4601
Customer Support Email: customersupport@fulcrumbiometrics.com
HID Global (CrossMatch)
Website: www.hidglobal.com
Western Regional Manager: Don Sutton
Email: Don.Sutton@hidglobal.com
Main Office: (773) 233-4148
Mobile: (647) 746-7559
Fax: (773) 751-2877
Business Address:
CrossMatch Technologies Inc.
3950 RCA Boulevard, Suite 5001
Palm Beach Gardens, FL 33410
Customer Support: 866) 276-7761
Customer Support Email: crossmatch.support@hidglobal.com
Fieldprint – Applicants Only (NFUF, MAP)
Website: https://fieldprintusa.com/individuals
Sr. Business Developer: Thomas Harrison
Email: tharrison@fieldprint.com
Phone: (888) 472-8918 x2192 (office)
FAX: (856) 446-2707
Business Address:
Fieldprint Inc.
12000 Commerce Parkway Suite 100
Mt. Laurel, NJ 08054
Customer Support: (888) 472-8919
Customer Support Email: customerservice@fieldprint.com
IDEMIA – Applicants Only (NFUF, MAP)
Website: na.idemia.com
Sr. Sales Manager: Julie Feigl
Email: Julie.Feigl@us.idemia.com
Phone: (312) 318-6649
Cell: (312) 858-0906
Business Address:
11951 Freedom Dr. Suite 1800
Reston, VA 20190
Contact Information: (978) 215-2400
Email: BiometricsSupport@us.idemia.com
Printscan (First Advantage) – Applicants Only (NFUF, MAP)
Website: Printscan.com
VP, Fingerprinting: Hennie Meeding
Email: hennie@printscan.com
Phone: (631) 782-1700
Sales: Thomas Van Schuyler
Email: Thomas.vanschuyler@fadv.com
Phone: (631) 782-1700
Business Address:
960 S Broadway Suite 110A
Hicksville, NY, 11801
Customer Support: (631) 782-1700
Customer Support Email: support@printscan.com
Washington State Patrol
Criminal History Analysis & Improvement Unit
Helen Sommers Building
106 11th Ave. SW
Olympia, WA 98501
(360) 534-2000 ext. 16312
Email: recordsimprovement@wsp.wa.gov
Criminal History Analysis & Improvement Unit:
Eric Furrer
Criminal Justice Information Specialist 3 | External Trainer
Eric.Furrer@wsp.wa.gov
Sophia Price
Criminal Justice Information Specialist 3 | External Trainer
Sophia.Price@wsp.wa.gov
Ciana Jefferson
Criminal Justice Information Specialist 3 | External Trainer
Ciana.Jefferson@wsp.wa.gov