The Criminal History Records Section Record Improvement Unit identifies training needs, develops and administers training programs throughout the State to Washington State Patrol (WSP) employees, Criminal Justice Training Center (CJTC) attendees, local law enforcement and criminal justice agencies and other state agencies that require background checks and/or provide fingerprinting services.
Reference Documents
The following documents are available to view, print, and download.
Manuals & Brochures:
Training Resources
• Washington State Criminal History Overview (Part I)
Online (Teams)
October 30th, 2024
12:00 p.m. – 1:00 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview (Part II)
Online (Teams)
October 30th, 2024
1:30 p.m. – 4:30 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview (Part I)
Online (Teams)
November 5th, 2024
8:00 a.m. – 9:00 a.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview (Part II)
Online (Teams)
November 5th, 2024
9:30 a.m. – 12:30 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Crossmatch/DataWorks Fingerprint Rolling Training
November 7th, 2024
1:30 pm – 4:30 pm
Location:
South Sound 911
3850 Pacific Avenue
Tacoma, WA 98418To register, please email RecordsImprovement@wsp.wa.gov
• RAPsheet Overview Part II
November 7th, 2024
9:30 am – 12:30 pm
Location:
South Sound 911
3850 Pacific Avenue
Tacoma, WA 98418To register, please email RecordsImprovement@wsp.wa.gov
• Criminal History Record Overview Part I
November 7th, 2024
8:00 am – 9:00 am
Location:
South Sound 911
3850 Pacific Avenue
Tacoma, WA 98418To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview (Part I)
Online (Teams)
November 14th, 2024
8:00 a.m. – 9:00 a.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview (Part II)
Online (Teams)
November 14th, 2024
9:30 a.m. – 12:30 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview (Part I)
Online (Teams)
November 19th, 2024
12:00 p.m. – 1:00 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview (Part II)
Online (Teams)
November 19th, 2024
1:30 p.m. – 4:30 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview (Part I)
Online (Teams)
December 5th, 2024
12:00 p.m. – 1:00 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview (Part II)
Online (Teams)
December 5th, 2024
1:30 p.m. – 4:30 p.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State Criminal History Overview (Part I)
Online (Teams)
December 10th, 2024
8:00 a.m. – 9:00 a.m.To register, please email RecordsImprovement@wsp.wa.gov
• Washington State RAPsheet Overview (Part II)
Online (Teams)
December 10th, 2024
9:30 a.m. – 12:30 p.m.To register, please email RecordsImprovement@wsp.wa.gov
RAPsheet Training Materials
After you have registered for a RAPsheet Training download the files below to accompany the training. These documents are to be used in conjunction with the training not as standalone reference documents.
• RAPsheet Training and Reference Manual Part 1
• RAPsheet Training and Reference Manual Part 2
Vendors
Biometrics4ALL, Inc.
Website: www.biometrics4all.com
Sales Contact: WA Sales Associate
Email: Sales@biometrics4all.com
Phone: (714) 568-9888 Option 3
Fax: (866) 888-8768
Business Address:
Biometrics4All, Inc.
220 Commerce, Suite 150
Irvine CA 92602Customer Support: (714) 568-9888 Option 2
Customer Support Email: support@biometrics4all.comHID Global (CrossMatch)
Website: www.hidglobal.com
Western Regional Manager: Don Sutton
Email: Don.Sutton@hidglobal.com
Main Office: (773) 233-4148
Mobile: (647) 746-7559
Fax: (773) 751-2877
Business Address:
CrossMatch Technologies Inc.
3950 RCA Boulevard, Suite 5001
Palm Beach Gardens, FL 33410Help Desk: (866) 276-7761
Help Desk Email: crossmatch.support@hidglobal.com
*Send an Email with details of your issues: crossmatch.support@hidglobal.com
*Create a support ticket online: https://support.hidglobal.com/
*(Both options will immediately create a support ticket, email you the ticket information, and begin your support request for a technician to follow up with you.)DataWorks Plus
Website: www.dataworksplus.com
Western Regional Manager: Todd Pastorini
Email: tpastorini@dataworksplus.com
Toll Free: (866) 632-2780
Main Office: (864) 672-2780
Mobile: (925) 240-9010
Fax: (864) 672-2787
Business Address:
DataWorks Plus
728 North Pleasantburg Drive
Greenville SC 29607Help Desk: (866) 632-2780 Extension 3
Help Desk Email: support@dataworksplus.comFieldPrint (Applicants Only)
Website: https://fieldprintusa.com/individuals
Sr. Business Developer: Thomas Harrison
Email: tharrison@fieldprint.com
Phone: (888) 472-8918 x2192 (office)
FAX: (856) 446-2707
Business Address:
Fieldprint Inc.
12000 Commerce Parkway Suite 100
Mt. Laurel, NJ 08054Customer Service: (888) 472-8919
Help Desk Email: customerservice@fieldprint.comThales DIS USA, Inc. (Gemalto Inc.)
Website: https://www.thalesgroup.com/en/markets/digital-identity-and-security/government/biometrics
Regional Sales Manager: Brian Yeager
Email: brian.yeager@thalesgroup.com
Phone: (210) 449-6726
Business Address:
Thales DIS USA, Inc.
2964 Bradley
Pasadena, CA 91107Help Desk: (866) 500-2347
Help Desk Email: cghelpdesk@gemalto.comIDEMIA
Website: IDEMIA.com
Sr. Sales Manager: Gary Newlin
Email: gary.newlin@us.IDEMIA.com
Phone: (952) 442-8701
Cell: (612) 839-9639
Inside Sales Email: Mt.insidesales@idemia.com
Phone: (800) 368-9505
Business Address:
IDEMIA Headquarters
292 Concord Road, Suite 300
Billerica, MA 01821Contact Information: (978) 215-2400
Email: BiometricsSupport@us.idemia.comPrintscan (First Advantage) Applicants Only
Website: Printscan.com
VP, Fingerprinting: Hennie Meeding
Email: hennie@printscan.com
Phone: (631) 782-1700
Sales: Thomas Van Schuyler
Email: Thomas.vanschuyler@fadv.com
Phone: (631) 782-1700
Business Address:
960 S Broadway Suite 110A
Hicksville, NY, 11801Help Desk: (631) 782-1700
Help Desk Email: support@printscan.comContact
Washington State Patrol
Records Improvement Unit
Helen Sommers Building
106 11th Ave. SW
Olympia, WA 98501
(360) 534-2000 ext. 16312
Email: recordsimprovement@wsp.wa.gov
Records Improvement Unit:Shirley Butts
Criminal Identification Coordination Specialist | External Trainer
Shirley.Butts@wsp.wa.govSarah McCreary
Criminal Identification Coordination Specialist | External Trainer
Sarah.McCreary@wsp.wa.govEric Furrer
Criminal Identification Coordination Specialist | External Trainer
Eric.Furrer@wsp.wa.govSophia Price
Criminal Identification Coordination Specialist | External Trainer
Sophia.Price@wsp.wa.gov